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Quality Management

Natal Rubber Group of Companies is committed to a policy of Total Quality Management. We market products that:

  • Merit and earn customer satisfaction

  • Perform expected functions reliably and effectively

  • Meet the requirements as stated by the customer

Testing is carried out in our fully equipped laboratory by qualified laboratory technicians, with all products tested to customer requirements. Procedures include MOE rheometer testing, as well as tests for hardness, specific gravity, tensile strength, elongation, mooney viscosity, ageing, compression set and rebound resilience.

Corporate Quality Policy

Natal Rubber is a manufacturer and supplier of natural and synthetic rubber compounds, rubber linings to customer’s specifications, rubber sheeting, conveyor belting, cable belting and moulded rubber Resin Sheets.  Compounds and rubber linings are supplied in strip, slab and calendered form to the Industrial, Mining and Automotive industries.  Rubber Sheeting, Conveyor Belting and Cable Belting are supplied to the Industrial and Mining Industries.  Resin Sheets are supplied as per standard product range to the Shoe Industry.

The Company’s business objectives include increased market share both locally and overseas, through new products, improved manufacturing efficiency and employee development, also with due attention to environmental care.

The Company’s policy is to provide high quality products and prompt customer service by means of technical expertise and production flexibility, maintained by a registered Quality Management System, which addresses the requirements of ISO 9001:2000 Standard.

All employees of Natal Rubber have been instructed in the principles and practices of the Company’s Quality Management System, and are hereby committed at all times to comply with the policies, procedures and instructions of the System as defined in this manual.

An ongoing Quality Management System improvement programme has been established through regular communication with customers, structured internal audits, and management reviews of its suitability and effectiveness, for the benefit of the Company’s performance and its customers’ satisfaction.